Investigating - This message is to notify you that we are aware of an issue that may cause some devices to appear offline.
Our teams have identified the underlying cause and are actively working on a resolution. The issue is related to how devices reconnect during restart, provisioning, or firmware updates. Please note that no data integrity or security concerns have been identified.
We recommend not restarting or updating your devices until we have a solution in place if possible. We understand how important reliable device connectivity is to your operations and appreciate your patience while we work through this. We will continue to provide updates as progress is made.
Thank you for your understanding and partnership.
May 07, 2026 - 13:58 UTC
Our teams have identified the underlying cause and are actively working on a resolution. The issue is related to how devices reconnect during restart, provisioning, or firmware updates. Please note that no data integrity or security concerns have been identified.
We recommend not restarting or updating your devices until we have a solution in place if possible. We understand how important reliable device connectivity is to your operations and appreciate your patience while we work through this. We will continue to provide updates as progress is made.
Thank you for your understanding and partnership.
May 07, 2026 - 13:58 UTC
Claros North America
Partial Outage
Claros Status - North America
Operational
Mobile Sensor Management - North America
Partial Outage
FSDATA
Operational
Claros Data Plan - North America
Operational
Collect - North America
Operational
Claros Europe
Partial Outage
Claros Status - Europe
Operational
Mobile Sensor Managment - Europe
Partial Outage
Claros Data Plan - Europe
Operational
Collect - Europe
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.