All Systems Operational
Uptime over the past 90 days. View historical uptime.
Claros North America Operational
90 days ago
99.79 % uptime
Today
Claros Status - North America ? Operational
90 days ago
99.51 % uptime
Today
Mobile Sensor Management - North America Operational
90 days ago
99.46 % uptime
Today
FSDATA Operational
90 days ago
100.0 % uptime
Today
Claros Data Plan - North America Operational
90 days ago
100.0 % uptime
Today
Collect - North America Operational
90 days ago
100.0 % uptime
Today
Claros Europe Operational
90 days ago
99.75 % uptime
Today
Claros Status - Europe Operational
90 days ago
99.51 % uptime
Today
Mobile Sensor Managment - Europe Operational
90 days ago
99.51 % uptime
Today
Claros Data Plan - Europe Operational
90 days ago
100.0 % uptime
Today
Collect - Europe Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Issue with CLAROS
Resolved - Our engineering team has confirmed that the issue with CLAROS affecting users in EU and US region has been fully resolved and all services are operating normally. If you are still encountering any problems, please contact Hach Technical Support at techhelp@hach.com. We apologize for any inconvenience during this issue.
Jul 19, 17:27 UTC
Monitoring - Our engineering team has implemented a fix that was affecting the CLAROS for our users in EU and US region. We are closely monitoring the situation and will share an update as soon as the issue is fully resolved.
Jul 19, 16:41 UTC
Identified - Our engineering team has identified the root cause an issue affecting CLAROS in EU and US region. We are actively working on a solution to address the issue. At this time, users may continue to a experience lack of functionality or errors using CLAROS. We apologize for the inconvenience and will share an update once we have more information. For additional questions or support, please contact techhelp@hach.com.
Jul 19, 11:26 UTC
Investigating - Our engineering team is currently investigating an issue with Azure affecting both EU and US customers caused by the global Crowdstrike outage affecting windows operating system. During this time, you may experience a lack of functionality or errors using CLAROS. We apologize for the inconvenience and will share an update once we have more information. For additional questions or support, please contact techhelp@hach.com.
Jul 19, 06:17 UTC
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Issue with MSM in US region
Resolved - Our engineering team has confirmed that the issue with MSM affecting users in US has been fully resolved and all services are operating normally. If you are still encountering any problems, please contact Hach Technical Support at techhelp@hach.com. We apologize for any inconvenience during this issue.
Jul 16, 13:56 UTC
Update - Our engineering team has implemented a fix that was affecting the MSM for our users in US . We are closely monitoring the situation and will share an update as soon as the issue is fully resolved.
Jul 16, 13:55 UTC
Monitoring - Our engineering team has implemented a fix that was affecting the MSM for our users in US. We are closely monitoring the situation and will share an update as soon as the issue is fully resolved.
Jul 16, 13:53 UTC
Identified - Our engineering team has identified the root cause an issue affecting Service Fabric application in US region. We are actively working on a solution to address the issue. At this time, users may continue to a experience lack of functionality or errors using MSM. We apologize for the inconvenience and will share an update once we have more information. For additional questions or support, please contact techhelp@hach.com.
Jul 16, 12:46 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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